Terms of Use

Last updated: 22 May 2026

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1. Acceptance

By booking a ride with viaVIP, you agree to these Terms.

2. Bookings & payment

All quoted fares are inclusive of taxes unless otherwise stated. Tolls and parking are billed at actuals. Payment is due at trip completion via the methods listed at booking.

3. Cancellation

Cancellation fees apply as per our Cancellation Policy.

4. Liability

viaVIP coordinates licensed driver-partners. We carry trip insurance on every booking but our liability is limited to the trip value except where law requires otherwise.

5. Governing law

These Terms are governed by the laws of India. Courts at Bangalore have exclusive jurisdiction.