Cancellation Policy
Last updated: 22 May 2026
This is template legal copy. Please have your legal counsel review and customize before publishing.
You can cancel any booking via the app, WhatsApp, or by calling support. Fees below apply based on time remaining before scheduled pickup.
| Time before pickup | Cancellation fee |
|---|---|
| 24h+ | Free |
| 12–24h | ₹50 |
| 4–12h | ₹100 |
| < 4h | ₹200 |
| No-show | 100% of trip value |
For flight-tracked airport pickups, cancellations due to flight cancellation or rescheduling are free, with proof.